Contact Sweeps Casinos – Get in Touch

Got a question about one of our reviews, a correction to flag, or a platform you think we should be covering? This page explains the best way to reach the Sweeps Casinos editorial team and what to expect when you do.

Who We Are

Sweeps Casinos is an independent comparison and review site focused on sweepstakes casinos and social casino platforms available in the US. Our editorial team researches and assesses platforms so readers can make informed decisions before they sign up. We are not affiliated with any single operator, and our rankings are based on editorial judgement rather than commercial arrangements. You can read more about how we work on our About Us page.

What We Can Help With

Editorial queries — questions about how we score and rank platforms, or why a particular site appears where it does.
Factual corrections — if you spot an error in a review, an outdated offer detail or a change in a platform's terms, we want to know.
New platform suggestions — if there is a sweepstakes or social casino you believe we should be reviewing, send us the details and we will consider it for a future update.
General questions about sweepstakes casinos — how the dual-currency model works, eligibility by state, redemption thresholds and similar topics that are not covered clearly enough elsewhere on the site.
Responsible play concerns — if you or someone you know needs support, please visit our Responsible Gambling page for resources and guidance before reaching out to us directly.

What We Are Not Able to Help With

We are an independent review and comparison site, not a casino operator or gaming platform. That means we are unable to:

Access your account on any sweepstakes casino platform.
Process or expedite prize redemptions or withdrawals on your behalf.
Resolve disputes between you and an operator — those need to go directly to the platform's own customer support team.
Provide legal or tax advice about your winnings or state eligibility.

For account or redemption issues, contact the relevant platform directly. Each site we review lists its own support channels in its terms and conditions.

How to Reach Us

The best way to contact the Sweeps Casinos editorial team is by email. We review all messages and aim to respond within two to three business days. Please include as much context as possible — if you are flagging a specific review, name the platform and describe the issue clearly so we can look into it promptly.

For questions about our site policies, please review our Terms and Conditions before writing in, as many common questions are answered there.

A Note on Commercial Relationships

Sweeps Casinos may earn a commission when a reader follows a link and signs up to a platform featured on this site. That relationship is disclosed transparently and does not influence our editorial ratings or the order in which platforms are listed. We do not sell editorial positions, and no operator can pay to have a negative finding removed from a review. If you believe something on the site contradicts that commitment, please tell us — we take those concerns seriously.

Corrections and Accuracy

The sweepstakes casino space moves quickly. Platforms update their offers, adjust their eligible states and change their terms with little notice. Our editorial team reviews content regularly, but if you have spotted something that is no longer accurate, a short message with the specific detail and where you found it is the most useful thing you can send. We will verify independently and update the relevant page as quickly as possible.